Family Owned
JT Auto Glass is a family owned business. Our mission is to perform the highest level of ethical and quality auto glass repairs while maximizing customer satisfaction and value; to support and improve our Lake, Mendocino and Sonoma County communities; and to provide a safe and rewarding work environment for all employees.
Vision
JT Auto Glass strives to be the preeminent provider of auto glass repair by offering customized repair solutions that deliver maximum value.
Meeting or exceeding our customer’s expectations is our primary goal. This is achieved by providing our services with exceptional customer service while meeting both our customer’s quality and financial repair needs, as well as minimizing the amount of time they are without their vehicle.
JT Auto Glass has been able to maintain an organizational culture that attracts and retains talented professionals who have been empowered at every level to consistently deliver our company's core values.
JT Auto Glass continually works on maintaining our position as a leader in the auto glass repair industry by means of recognition within and outside of our company.
Core Values
- To be a trusted provider of safe, quality auto glass repairs that provide exceptional value to our customers.
- Establish lasting relationships with our customers by exceeding their expectations and gaining their trust and repeat business through exceptional service.
- Guarantee our customers receive the best possible repair for their money while protecting their safety and the value of their vehicles.
- Maximize consumer value while maintaining a safe and stimulating work environment for all employees.
- Be an organization that focuses on improving the quality of life of our employees and their families through beneficial and stable long-term careers.
- Serve and support our community through sponsorships for local organizations, local youth sports and scholastic club projects and activit